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Norma lewis

United Kingdom

1 Reviews
1 Reads
4 Useful

1 review

VIMA Cosmetics

Further to my review "Awful product"

Awful product - thick and claggy, like wearing a mask. I tried to return it, but couldn't as it was "started" - 2 pumps worth. How on earth can you tell if you like a product without testing it? They will only consider a return if a video is sent proving there is no colour match. I wasn't complaining about the colour match, i was complaining about the quality! I have thrown the product away, and wasted my money. Never again will i buy make up on the internet. I received a reply from this company - what a shame i did not reach out directly to them. I DID> I was refused a refund because the product had been tried. (See wording above). This is against their own Terms of Business. Now it's because the argument has lasted more than 30 days, i am out of my time limit for a refund! I repeat - DO NOT BUY FROM THIS COMPANY.

2026-02-02Helpful 4