JSJ Sainsbury★★★★★
Dreadful service.
Dreadful service.
Several times my wine delivery has been short of what I ordered and despite requesting NO substitutes, I get delivered alternatives.
When questioning the particular store…1) I more often than not get a person who can’t speak proper English nor whom I can really understand, 2) They can't deal with the incorrect pricing and 3) When they call to collect the incorrect bottles, the driver can’t give a receipt for what he/she has collected !
Avoid at all costs and shop elsewhere.
2025-03-27
HIHikvision★★★★★
Chinese State controlled ?
Arrogance in the extreme doesn’t begin to describe the attitude this company has. Unsurprising as I believe it’s ultimately controlled by the CHINESE STATE ! They’ve done nothing to convince me otherwise
Avoid at all costs. They are capable of listening/viewing everything within one’s home.
Spread the word
2023-12-11Helpful 4
HIHikvision★★★★★
Couldn’t care less
Absolutely no response from Hikvision. One month on, they couldn’t give a damn. Once they’ve sold their product there is ZERO help from them…..possibly because their “monitoring from CHINA” may have been affected ???. I rest my case, but repeat my warning. NEVER install a Hikvision system if you expect any post installation service.
It’s rather interesting that if one lets them know about your review they NEVER respond nor contact you…simply another aspect of their “couldn’t care less” attitude. I suspect it’s a “We’re too massive an organisation to be bothered with our customers” approach !!
Personally, if I could give a MINUS star rating it would be Minus 10 stars ! I’ll continue to put adverse reviews until they contact me…..but I’m not holding my breath !
2023-10-19Helpful 2
HIHikvision★★★★★
No wonder Hikvision has such a bad reputation
Their technical department ( if you have the unfortunate experience to require them ) is totally incompetent and frankly the people have very limited knowledge of their products. I recently spent 92 minutes on the phone ( 22 getting through and 70 speaking ) with a totally incompetent member in their technical department, as a result of which in the end, despite his insistence than he could create a new password and then a completely new account, he couldn’t help…. only to be then told next day by email that my case has been closed. All I actually needed was a new password, which with any competent company one can do online. With Hikvision, it’s impossible online and even their technical department can’t seem to do so !
Fortunately a a result of my experience, I’ve so far persuaded six of my friends to change their plans to install HIKVision in new homes, so at least that’s something.
I’d strongly recommend anyone thinking of installing Hikvision NOT to do so, as after sales help is NONEXISTENT.
Note. They never respond to adverse reviews ! I wonder why ?
2023-09-13Helpful 1
HIHikvision★★★★★
This company must rank as the worst…
This company must rank as one of the worst I’ve ever come across in terms of “after sales “service.
Trying to get through to their technical support is impossible. On calling the support telephone number, a menu of two choices exists, but if you don’t fit into either it asks you to press 1 to end the call.
Even leaving a voicemail at Head Office for a return call is a waste of time. They clearly wish to ignore customers once they’ve got a sale !
Would certainly avoid if you’re thinking of installing their CCTV cameras and recording system. Really no point if you can’t access cameras/recordings !
2023-08-07Helpful 2
