Shambles
Shambles! So BusOnlineTicket sell you a bus ticket from Lumut to Kuala Lumpur and tell you to ‘c heck in’ 1 hour before departure. They do not give you any contact details for the bus company but they do have YOUR email address and WhatsApp number. So, you get to the bus station an hour before departure and the staff there tell you what platform to wait at. 2 hours later, bus being an hour late, another driver tells you that the station is closed to all buses except school buses for a school event. Stress levels at defcon 1, you have to take a taxi to another bus station and buy another ticket for your destination. BusOnlineTicket company should not be selling tickets for a station that is effective closed and a bus service that does not exist. They made no attempt to communicate this. I CANNOT RECOMMEND THIS COMPANY. Shambles.