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Diane Formby

United Kingdom

1 Reviews
4 Reads
1 Useful

1 review

Vooglam.uk

This company is NOT a Uk company

This company is NOT a Uk company. Do not be fooled. They are based in China. I received the wrong glasses. They never asked for a copy of my Prescription until I complained. I still don’t understand what I supposedly did wrong but they offered me a 30% refund as it’s too expensive for me to send them back. It takes for ever for them to reply to emails as they are on a different time zone. Avoid and use a UK company is my advice. I have two pairs of completely useless glasses and have to buy some more elsewhere. I do not have an email offering me more solutions ?

2024-09-03Helpful 1