Con remember if it seems to good to be true it probably is!
I too ordered 2 sun loungers in May. After 2 months of excuses I raised a PayPal dispute for an item not received. At this point they finally provided me with a tracking number and said it had been sent shortly after ordering. Another month later and I queried it again and was provided another tracking number which showed that my sun loungers had been delivered! After a quick hunt around out the front of my house I found a small parcel with the matching tracking number, imagine my surprise when I opened it to find a cheap nasty gold coloured ring!! Needless to say I've changed the type of claim to item not as described, and I guess I'm at the mercy of PayPal now!!