Rude, Elitist, Expensive
Got a flat, called, a recorded voice said "flats fixed while you wait". Took an UBER XL there only to have to haul my heavy e-bike to the back of their store. I waited five minutes while one of the wrenches filled out paperwork on a bike he just finished. He looked at my bike and quoted me $64.50 PLUS PARTS. I said "that's an awful lot!" He said "Because it's an e-bike". The last time I took it off, it took me less than two minutes - no different than a regular bike - just unplug a chord. While I was talking to him he decided that the next guy was more important and ignored me. The other mechanic walked up and I thought she was going to take care of me, but instead she asked another guy who had walked up behind me if HE had any questions... I couldn't believe it! I said "Not only are you way too expensive, you are rude too - I'm not giving you my business!" I had to get an Uber home, of course. I think they Need to check themselves - they ain't all that. Take your bike to Z bike - they are kind, knowledgeable and are much more affordable.