So Far, So Good
So far, so good. I ordered an item and a couple of days later received a call from Whitaker Brothers offering me an option to cancel due to the item not being available until late October/early November. I truly appreciated the call; however, I was in no rush to obtain the item Immediately. I was really impressed that I did not have to initiate the inquiry. End result: Item is on backorder and I will wait another 5-7 weeks (which is okay with me). Only downside: I paid with Paypal so my credit card was charged at the time of purchase. If all goes well, and I expect no glitches, this seller does customer service correctly. We’ll see how this goes in upcoming weeks.