DJI. Fantastic Product's, Dysfunctional Customer Service.
This company manufacture of one of the BEST products of its type in the world. However it is utterly let down by its shambolic customer service policy which is wretched. Technical products require timely and efficient backup. The owners of the company are damaging DJI's business case by failing to adequately address this fundamental requirement of new products. UX...User experience is at the heart of the business case for ALL new products. I give you Apple as an example. DJI..You products are great.. Please focus on your customer service OR you will crash and burn. People DO NOT like feeling ripped off and will only suffer this once! Repeat Business is everything, your product to customer service priority needs to be 40/60. Please take constructive critisism from somebody who knows, and act on it. It is only DJI's bottom line that will ultimately suffer if you dont, and eventually somebody will come along, do things better and take your customer base! Common Sense?