No item, no response/contact of any kind, store account was disabled. Paypal refunded.
Placed an order; realized after making the purchase that the website didn't specify the 'region' of the game version I'd paid for. I asked for a clarification within 1-2 hours of the purchase and waited a day and a half before asking for a refund (they have a stated 48 hour refund policy). No response, no CD key. Filed with paypal. My onlinekeystore store account was immediately disabled, still without contact. I was refunded by Paypal within two days. I can't say that they're actually dishonest, as I was given a refund before the payapl 'dispute' was escalated to a 'claim.' That said, I expected to get either the CD key or an answer to my query fairly quickly given that CD key/data transactions usually happen fairly quickly (and the 48 hour refund policy). That said, I wouldn't pay them without a safety net in place like paypal's buyer protection. Even with the refund, there was no answer, explanation, etc. Didn't seem safe.