TURBO JET DOUBLE-BLOW V2 CORDLESS FAN REPLACEMENT
Purchased a TURBO JET DOUBLE-BLOW V2 FAN UNIT several months ago, primarily to assist in drying cars after washing. After a dozen uses or so it stopped working and I discovered that the fan rotor bearing cover had become detached. I decided to write to VortexHaus in USA and inform them. I was gobsmacked to receive a reply from the company founder stating that he was disappointed that my unit had failed and that he would arrange for his team to send me a replacement foc. Sure enough within a week a new unit was delivered to my home from the USA, and a few days later another email arrived from the company founder asking how his team had performed to resolve my issue. It's a fantastic unit for drying a car and many other uses I suppose, but I was mightily impressed with the way VortexHaus US dealt with my issue. I've never experienced service like it before and can't recommend this company and their product highly enough.
