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Debra Hodgson

United Kingdom

1 Reviews
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1 review

mammotion.com

Ordered a Luba2 AWD on 22 March

Ordered a Luba2 AWD on 22 March, estimated delivery was 10 to 12 April. Went on their customer support chat line today for an update, very disappointed with response, ETA is now end of April, but I will receive some spare blades to make up for my disappointment! Thought long and hard before ordering, wrongly assumed they had sorted their logistics/distribution, looks like I was wrong! UPDATE: I am delighted to report that my unit has just been delivered! On the negative side it is absolutely clear that customer services had no visibility of the company logistics. I will give a further update on performance when we have completed the set up. I now have the machine and it appears to be working well in the 2 weeks it has been running, still waiting for the 24 blades that were promised for the delay. I will certainly up the marking subject to receiving what the company promised, and the continued good performance of the product!

2025-04-16