Great products, poor communication.
Ordered some holster parts and the usual order processing warning was listed - 8 to 10 days production lead time. No problem. Except it turns out that they were relocating their operations and apparently everything came to a stop. This should have been uodated on their website, or clearly communicated when the order was placed. Instead, I had to inquire two weeks after placing the order because I recieved neither an order confirmation or anticipated ship notice. It wasn't until I reached out to the Marketing Director that I recieved an apologie and - low and behold a ship notice. The good: product was excellent as expected, and I will purchase more, but perhaps not directly.