Regret ever placing an order with this company
I've had an extremely negative online shopping experience. At the end of last year, I ordered four items. Three were delivered, but one was missing. Despite sending six or seven emails to the company, with the delivery note to show only 3 items were sent, and I have received no response. At the moment they've have essentially taken my money without providing the product. My next step will be to send a formal letter of complaint. If I still don't hear back, I will have to pursue a chargeback through my credit card company. This has been a truly awful experience.