No Customer Service. Just want your money. 6 weeks and still no refund!
We booked a break for July but had to cancel. Olotels requested our bank details and a bank statement to make the refund. Our bank advised against providing such sensitive information. As per Olotels very own Terms and Conditions we requested that the refund be made via our Debit Card or Paypal. After 6 weeks of emails, of which Olotels continue to send the same automated copied response, we still cannot get the refund and Olotels seem to be happy to be in breach of their own terms of sale. My guess is Olotels will respond to this review requesting the booking details (which I provided via email again yesterday......please check your emails) and promise to respond to discuss (which they wont).