This is the second time I've had to put…
This is the second time I've had to put in a claim in the last 6 months as one of my dogs passed away back in March and 5 weeks ago my other dog had surgery for a ruptured cruciate ligament. The claims process with Napo has been easy, straightforward and hassle free which is what you need in times of upset when your pets are poorly. The communication I have had with Napo has been really good and although it has been by email or through the portal, it has been quick and claims have been sorted within hours. Would highly recommend Napo pet insurance.