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Lorraine

United Kingdom

1 Reviews
4 Reads
0 Useful

1 review

Trainpal

Stay away, they are bad news! 

I booked two return tickets last night applying my rail card. Within 10 minutes I realised that my rail card had also applied to the second set of tickets and this would have been incorrect. I tried to change this – impossible (and I ‘am’ techi), so I was made to apply for a refund. So for a £7.65 ticket they were charging £4.99 administration charge!!! With Trainline this would’ve been easy, just thought I’d take advantage of the £10 off offer they were showing for First bookings… which also didn’t materialise! Stay clear of TrainPal

2025-10-22