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Caroline

United States

1 Reviews
1 Reads
2 Useful

1 review

dresswe.com

Misleading and Manipulative Return Policy

I ordered a pair of shoes for my wedding from dresswe.com. Whenever they arrived they did not fit well and I cannot wear them for the wedding. I contacted customer service, per policy, to return them within thirty days of arrival. Customer service has shown me no flexibility or understanding and will not except the return/issue me a refund. I feel that the return policy is misleading and manipulative. I would never have ordered these shoes if I had known the reality of the return policy on the website. I would not recommend this website to anyone for any reason.

2014-09-17Helpful 2