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DaniDE

Germany

1 Reviews
0 Reads
5 Useful

1 review

OnlineKeyStore

Worst shop in the world. Stay away from them.

I received an email telling me I ordered something (dead island whatever). I did NOT order anything. I suspect my account was hacked, or it is an system error on their shopping system. Asked OKS to cancel and refund (Store credit was used on that order). And of course, I started immediately on the big password changing roulette on this and similiar sites, as well as extensively checking for signs of malware, rootkits and the likes. (PC was clean, I suspect this is an heartbleed aftermath) Their reply: I have just spoken to the accounts team and unfortunately there is nothing we can do as ultimately we can't prove you didn't order the game. We are sorry this happened and advise you to change the password on your account and scan to see if there is any spyware. Regards. That was it for me. Goodbye OKS. Because I have a choice!

2014-09-17Helpful 5