BAbanggood★★★★★
Inconsisten pricing an long repairs
I have positive and negative experience with Banggood.
Positive:
- The delivery time is great from CZ warehouse.
- When I'm lucky the item is of a good quality
Negative:
- Price inconsistency. I get one price in the email, but it's a different price in the app.
- Coupons. Sometimes the total is more when I apply coupons. Then I just cancel the order.
- When my item was missing parts, they were sending wrong replacements 3 times for 3 months.
- EU has 2 years warranty for expensive items. They have around 2 months or so. I'm not buying expensive electronics from Banggood.
2025-04-08Verified
BAbanggood★★★★★
prices in the emails don't match real price
The prices in the emails don't match the actual prices in the app.
I often get excited when I see the email, but then get disappointed when I log in to the app. This is very annoying.
Another thing is that email says I'm entitled to the voucher, I log in to the app, and it says - you cannot use it.
Another issue is that my language is always incorrect when I shop in browser. I need to switch it EVERY TIME.
Please remember the settings once and keep them.
This all just breaks trust with the shop.
I originally thought it is on another level from other Chinese online shops, that lie and manipulate.
Unfortunately it isn't
2025-01-07VerifiedHelpful 1