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Ivan

Ireland

2 Reviews
3 Reads
1 Useful

2 reviews

banggood

Inconsisten pricing an long repairs

I have positive and negative experience with Banggood. Positive: - The delivery time is great from CZ warehouse. - When I'm lucky the item is of a good quality Negative: - Price inconsistency. I get one price in the email, but it's a different price in the app. - Coupons. Sometimes the total is more when I apply coupons. Then I just cancel the order. - When my item was missing parts, they were sending wrong replacements 3 times for 3 months. - EU has 2 years warranty for expensive items. They have around 2 months or so. I'm not buying expensive electronics from Banggood.

2025-04-08Verified
banggood

prices in the emails don't match real price

The prices in the emails don't match the actual prices in the app. I often get excited when I see the email, but then get disappointed when I log in to the app. This is very annoying. Another thing is that email says I'm entitled to the voucher, I log in to the app, and it says - you cannot use it. Another issue is that my language is always incorrect when I shop in browser. I need to switch it EVERY TIME. Please remember the settings once and keep them. This all just breaks trust with the shop. I originally thought it is on another level from other Chinese online shops, that lie and manipulate. Unfortunately it isn't

2025-01-07VerifiedHelpful 1