Hikvision Support UK ** arrogant and unhelpful**
I have an issue with accessing the Hikvision online cloud to view my CCTV images remotely since swapping phone. The Support UK team refused to support me asking me to go to a retailer I bought it from. My retailer no longer sells or supports Hikvision. Don’t bother buying Hikvision. What a waste of time and lacking any sense of customer service. I was quoted over and over again, it’s Hikvision policy to not support you further. !!