Poor communication
I signed up for the the newsletters because there is a pop up that reads you get 15% off the first order if you sign up for their new letter. So i did that. I sent an email after 2 days of losing my order waiting for the coupon code. Day 4 i called because i still had not received the code or a reply to my email. I asked if she coud give me a code and she said no and i explained that i had done everything and confirmed that i wanted to receive them. The lady kept repeating that i needed to register and i asked if she could walk me through it and she was just not nice. I was really disappointed to speak with her because they had everything i needed. Now i need to find another supplier because i do not like being spoken to that way. I even said to her that i am not being rude to you but i just need you to walk me through it so i would like for you to not talk to me that way. She tried but she was still snotty. I dont mind paying more for my supplies if it means great customer service.