the customer service is very bad
the customer service is very bad, delivery system is is horrible, i have ordered from the website 3 times first time i got my parcel however every item i got was either wrong,damaged or bad quality. I didn't bother with returning them because the lamp i ordered even though i selected UK plug i received EU one instead which is not an issue because i have a universal adapter socket so i didn't have to return it, the rest of my parcel was cheap i didn't want to go through the hassle of returning them. 2nd time I ordered been waiting for 16 days + with no follow up what so ever and even when i try to contact live chat all they have to say is sorry for delay or please follow up with your delivery company in which they are busy 24/7 with no hope of reaching them I cant help but feel ripped off with no satisfactory solution "still waiting" 3rd time ordered a JBL wireless Headphones and I wish I didn't I should have known its bad since 2nd order didn't come, still i'm to blame for this for not take the hint based on my 1st and 2nd experience, on checkout it clearly gave me date option on when i want to receive the item and i chose 26th of July which was yesterday so i contact support about it and all they say is this order is within the normal time period of delivery please wait patiently. and i'm like it is not, it was supposed to be delivered today but to them the date is not specified and i have to wait 4-8 working days for my order to be delivered. i wish i could return all of my orders but i know this will be even be more horrible experience and its just not worth it i will just wait for my orders to arrive and i'm never to deal with JollyChic again its just intense and i'm not about to waste my time just checking up with them and waste my precious time In conclusion, Just don't buy anything through them save yourself from the hassle. P.S: Orders i made JA190725050000341239620 JA19072002064034129840 JA190715184716341219800