AVOID AS NO AFTER SALES SUPPORT AND HAD TO CHANGE KITCHEN OUTLAY FOUR TIMES AS CONSTANT FAULTS WITH REPLACEMENT 4-DOOR FRIDGE/FREEZER
I sent at least 4 emails and response was "will get back to you" when I requested support of my 1191 Four Door DXD Fridge Freezer. No one returned my enquiry for information on "Low voltage warning" so I called the number given 01926 457628; yet again I was misled because Rangemaster UK do NOT offer support and one is directed to a company called Pacifica Group. I hung on for a long time and in the end the phone died. I guess I have an expensive fridge/freezer and for which I had to alter the kitchen outlay to accommodate but I have most certainly been sold a totally unreliable electrical appliance. AVOID SMART technology because it looks like I am not going to get any answers from Rangemaster despite the fact it is THEIR PRODUCT.....what are they hiding because decent and reputanble companies would own problems and get back to customers. My Rangemaster cooker has lasted an awful lot longer than this dreadful and expensive fridge/freezer and looks like there are probably NO spare parts from China hence why NO response on the telephone. Transparency would be decent and helpful to an elderly Army widow who cannot mend this large useless electrical appliance and have now had to bin an awful lot of good food......thanks Rangemaster for "ghosting me" and having NO support from either yourselves or your so-called Technical partner who allegedly carry out repairs? I am waiting........