United Kingdom
Top notch service with a clean car and excellent driver. He texted us prior to our arrival with easy instruction to meet him at the pick up point and car details. He's friendly, respectful and speak English well to communicate with us. He validated our hotel before leaving the airport. Totally recommend this service. Thanks so much.
Travellers BEWARE!! I'm really surprised that UK gov let this Russian company to operate (although stated operate outside Russia - Singapore & London offices). It's all misleading and I think my husband got the link when our BA flight was cancelled. In all panicking, my husband was trying to help by submitting a claim while I was doing it via BA website & Admiral (travel insurance). There's nothing stated clearly that (1) Submit compensation claim via your airline first (2) Compensair charge 30% fee even if the claim is being pursued independently by yourself directly with the airline You better off submitting the claim directly with the airline and won't get charge for it. If the airline rejected your claim, it is very very unlikely Compensair can help you anyway. It's totally absurd that Compensair did nothing but requesting us to pay them 30% fee despite the claim was approved by BA directly against my direct submission to them and not via Compensair.