The biggest issue is communication
The biggest issue is communication. I believed the engine I was buying was from a 1999 Explorer. According to the tag it is a 2000. Yes I know they interchange. That's not the point. I don't know if I got the engine I thought I was buying. I was also lead to believe the engine came with everything including the front brackets and accessories. It did not. Since this engine is going into a project vehicle I need them. Now I have the extra time and expense of locating these parts. They need to respond to emails quicker. I "might" use them again but I'll get everything spelled out in writing next time.