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Carolyn Raven

United Kingdom

1 Reviews
2 Reads
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1 review

Artsisanake

If I could give a minus score I would

If I could give a minus score I would. Do NOT buy from this company. I waited for over 2 months for an order, and eventually told them to cancel it and refund my money. They said they were unable to do this as the items had been sent. These were for Christmas present, an it was now the middle of January. I insisted they must refund me, and they refused. The parcel finally arrived and the quality is appalling. I wanted to return them and they said it would cost too much to return them. When I ordered these items, I did not know I was ordering from China. I saw he advert on a word game I play. I won't trust these adverts ever again. I then asked for a refund as I was just going to bin the items. They finally offered me compensation of £3. Eventually this was increased to £12 on a £38 purchase. This was offered to me a month ago, and still nothing. This company should not be allowed to practise in the UK. It has no morals, and the quality of product is appalling.

2026-02-14