DO NOT USE- They cancelled my booking from their end and I was stranded at hotel
I had made a booking in Jan 2014 for a booking in Nov 2014. Confirmed with the hotel I had booked with 4 days prior and they confirmed my booking. Flew and arrived at the hotel and my booking was no longer there. Olotel never provided the hotel with my money and booking and when I looked into my booking it had been cancelled internally as though I had cancelled it. Funny thing was though that it was back dated and actually cancelled before I had rung the hotel direct. What a scam! There was no other hotels in the this city as it was a special weekend (Hence why I had booked in Jan) I emailed Olotel and no reply. No other way of contacting. I will be seeking legal counsel as I am still out of pocket and there it no sign that they will be refunding me. What a joke!!