I ordered a bracelet with expedited…
I ordered a bracelet with expedited shipping on 12/20. On 12/22 I received an email saying my ordered had been shipped and I would get tracking info in the next 24-48 business hours (whatever that means? 2 days or 3-6 days?) When I clicked on the lock to tracking the usps site says tracking not available. I have reached out to customer service via email 3 times. On 12/38 I did receive a response saying that my claim would be “elevated to the fulfillment department”. It’s is 1/6 and I have had no further responses from Elegatto despite two additional emails from me. I have called the number that I listed and called some random person in Seattle Washington!! Not sure why I paid for expedidite shipping if over two weeks later I still do t have the order and no one from the company is responding to me. Very frustrated