I used to use zenrooms all the time…
I used to use zenrooms all the time until l was asked to leave my hotel because they had not confirmed my last night at hotel..that was 1 year ago..so l tried again in Bali..all went well until they sent me confirmation offering me free nights..then when l asked to book..took 5hours before they said a mistake had been made...but l booked a room anyhow..and found it was much cheaper with Agoda..even after zenroom 10% discount..l was told they arent the cheapest company by their staff