Great customer service!
I had an issue with shipping/delivery, UPS was horrible to deal with. I called OMC customer service and explained the situation to Jack. I was heading out for a ski trip and was in need of the skis I ordered. Jack not only sent another set out but had them overnighted to the hotel I was staying at. I was skeptical that they would show, but OMC proved me wrong! When I arrived at the hotel, the skis were waiting in my room! Thanks Jack!!