EBEbay★★★★★
Don't Waste Your Time Arranging Parcel Delivery through eBay
I wouldn't bother arranging parcel delivery through their site. I sold an item but the parcel was not delivered because the driver was too lazy to go into the Sainsbury's store to deliver the parcel to the Argos outlet - it then got passed around the country before it was eventually sent back to me. I now have to try and sort an alternative delivery because I cannot trust this incompetent driver. As this was sent through eBay I have to make a refund to my buyer, relist the item and they have to purchase again - this is the only way to create a new ecp number - it cannot be raised manually. Ridiculous system in this day and age - such a waste of time!
2017-12-17Helpful 2
D2D2D★★★★★
Buy from Anywhere Else But D2D
I purchased a pair of Bluetooth headphones from D2D for £20 through Wowcher - they are allegedly worth £99, but they are rubbish. I have had them a couple of months and they just do not recharge and so are now useless - I think they're selling faulty goods through Wowcher. I emailed them with all the relevant paperwork to advise them of the fault and they wrote back and asked for photographs and more paperwork, which I don’t have, don’t they have records? I have sent photographs showing that the headphones do not work but they have just closed my file without resolving the matter. They have not refunded my money or replaced the headphones. Wowcher are no better because there is no come back through them, but they obviously don’t vet their clients. Steer clear of D2D, their merchandise is substandard and their customer service is appalling. How do these companies keep trading? I'm going to take advice from Trading Standards.
2015-03-09Helpful 1
