If I could give zero stars I would
If I could give zero stars I would. Had the misfortune to buy a 90cm Estel Delux. The only thing worse than Rangemaster's quality is their Customer Service. £3K + range had a defect on arrival - oven light switch broke and disappeared into the unit. It took them SIX days to get someone from Pacifica to look at it. No fix, no ETA on the part. That was 6th May. Have been calling AO (whom I bought it through) every few days. They put pressure on Rangemaster.. Finally got an update from Pacifica on Thursday 14th May (I think) .. Rangemaster sent them the wrong part, and STILL no ETA on the correct one. I would get them to come and take it away......but rhe earliest I can get a replacement is 7th July. Pathetic. Don't buy a rangemaster. Note to Rangemaster. Don't publish a response to this unless you can give a firm date to fix this...and it's soon.