Ordered June 27, no delivery yet
We placed an order on June 27, 2026. We were told to expect delivery in 3-5 weeks. It's now August 6, and we don't have the sofa and loveseat. We've written many times and all we receive is corporate gargle shifting blame, and nothing answering our one question, which is "When can we expect delivery of the items we paid you for in full on June, 27, 2026?" No customer service telephone number, and even via email they say it may take 2-3 days for a response. This is one lousy excuse for a company. I suggest new management across the board. Note: I just changed my review from 2 stars to one. It's because Burrow read my review and sent me another stupid note telling me that they'd get their Customer Experience team working on my problem. They sent the same thing to my wife two weeks ago, another one to me last week, and just repeated themselves. Avoid this so-called business.