Buy Direct Asia travel insurance if you…
Buy Direct Asia travel insurance if you like to chase people for updates after submitting claim. It is easy to buy but difficult to claim. Fell sick while overseas and seek medical attention when back from the trip. Submitted the claim via online portal and did not receive any reply from Direct asia except their auto-mail-acknowledgement bot. After numerous call to their hotline, the staff told me that they are processing my claim and I will receive the amount within 10 business day. However, after 10 business day no news from Direct asia. After numerous calls again, was told they will get someone to call me back as if playing delay tactic.