Awful service, awful app, awful product
Absolutely awful. The AI tools are completely broken and you'll be using up credits constantly just to preview them, let alone use them. They're now more interested in acquiring your money than providing a decent piece of software. The mobile app is also broken, crashing constantly yet still taking credits despite not providing results. Pixlr will refuse to provide any refunds or give you additional credits for faults on their end, and if you quote consumer rights laws, they will just ignore you. In the end I had to get in touch with my bank to begin sorting the matter as this is essentially fraudulent; the AI tools are nowhere near as good as they are advertised to be and it's just become a tacky moneymaking scheme above anything else. Truly disgusting. The support is rubbish, the app is rubbish, and the whole site itself is a borderline scam. Pixlr staff should be ashamed, especially since they keep replying to bad reviews saying how much they care and urging you to contact them. They don't care one bit, and provide no goodwill gestures for errors on their end. Would rate this pile of garbage a 0 if I could.
