My last experience with Vapor.com…
My last experience with Vapor.com wasn't the best. My last order took 2 business days to be shipped and that delay caused me lots of problems cause I don't live in America and I was staying in hotels in different cities while visiting the country. When I noticed that my order was taking to long to ship I sent an email to customer service asking them to please change my delivery address to the otherr Hotel I was heading to, but they took 2 days to answer to my email and saying that they could do nothing about it as my order was already in USPS hands and that I should contact them to change the address. That was very disappointing cause when I sent the email it was almost 2 days prior to my order being shipped, so there was enough time to change my delivery address according to the information I have provided in the email I sent them. They came with excuses with lack of employees and that they were sorry to take so long to reply to my email. I've also tried chatting with them and it didn't work as expected. When this company was Vapeworld.com before the merge with Vapornation.com their customer service was top notch, can't say the same now. At least I was able to receive my package as I had to pay USPS to intercept it and it cost me U$30.00 which sucks, cause the 20% discount I got cause of the holidays was mostly wasted cause of it. This time I can only give 3 stars cause their customer service failed me. Nothing wrong with their products which are always excellent.