Disappointing service and poor quality product.
Timescales given for delivery at point of order are nowhere near the actual delivery timescales. We lost money on a project as a result of the lights we ordered from beautiful halo arriving nearly a month late. The quality of the lights is terrible. We have been given a 20% refund after being advised that we had to return them and that the cost to return would be very high. After checking with couriers the cost was more than the product and beautiful halo would not cover this cost. Impressive website with great pictures of the products they offer but in reality the products are poor quality and in a world of ecommerce, a delivery time of nearly 2 months is ridiculous and what we would have expected in the 1990's.