Not a happy customer at the moment
I would like to update my review below as customer services has now contacted me by email and phone and they have apologised for their error. They have promised me that my order will be delivered within the next few days so I have updated my rating in anticipation. I will update further when I receive my delivery but I appreciate that they have contacted me. I placed an order for Balaayah Black Gram Booster - Pack of 2 and a Tulsi Mint Tonifying Eye Gel. I qualified for a free mini Yauvari youth spring 5 ml. I received an email to say my order was on the way however all that was delivered was the free mini gift and nothing else. I tried calling customer services but it was an automated strange number. I have sent 2 emails and I am waiting for a reply. I am concerned because their email says my order has been delivered, which it hasn’t and it has taken £80.33 from my account. I was a bit sceptical before buying but looked at reviews and thought it was ok.