Nanonightmare
I used to love my Nanoleaf products and bought more on the strength of that but I am despairing now because nothing is working and there are inherent design faults. I bought a strip light first but the connection remote (on /off) switch is extremely poor and loose - I have two and they are both as bad. I also have the hexagons and triangles and the control unit had to be replaced on both, support were quick to help but it seems to be a widespread problem. A few months later, the hexagons have become unresponsive again and have just spent all day deleting and adding them to the network. Nothing has changed in my network and I am loathed to reset the router as my autistic son (for whom I bought these lights) will have an extreme meltdown. Looking at forums, the wifi seems to be the only solution offered but I simply cannot keep resetting the router each time I want the lights to work. The second light strip I bought keeps disconnecting as does the A19 bulb in the lounge. I am getting to the point where I just want to go back to standard lights which I can just switch off at the wall with no hassle. I am fed up with having to sort this out and it just causes my son and me distress. I am really sad and disappointed about this because I really did like the lights as did my son but they are just more trouble than they are worth.