I also got scammed. Do not buy anything from this company
I also got scammed. I purchased the orrery for my birthday. Anyway I got a tracking number and was able to track via China Mail to the U.K. into Heathrow. When the item arrived in the U.K. it didn’t arrive at my address. It actually went right past my house in its way up north of the U.K. I was able to ascertain which house it went to or the business. It was a Chinese takeaway and restaurant. I complained to Lambisy and I the end they said that a replacement had been sent but nothing turned up. So I contacted by email again and eventually the company went silent. Luckily I purchased my with my PayPal account and I had to do a detailed questionnaire about who I contacted where I thought my parcel went to etc….. I got my refund within 5 minutes of submitting. If you purchased by PayPal you have a short time span to complain. If you purchased using a credit card contact your card provider. If you paid via debit card I don’t know but I think you can’t claim it back unless there is a visa icon on the card. I could be wrong.