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Lloyd Hester

United Kingdom

1 Reviews
3 Reads
1 Useful

1 review

Comgrow

I would stay well away from comgrow

I would stay well away from comgrow. I received a printer that I bought in the Black Friday sale, saving £50 which i thought was a great deal. The printer arrived but it was all loose. If you check out their website it shows you how they test and pack the equipment which all look great. Mind arrived and when I opened it everything inside was loose and there were parts missing. it had no packaging in the lower part everything was just rattling about including the electronics. Their customer support on Facebook was rude and would not help unless I tried to assemble the printer and tell them the parts that were missing. The cable, filament holder and several screws were missing to start with, and I was not about to spend hours putting it together and then sending them details for them to send out the parts. Here is a video of how the box arrived and the response from their customer support on facebook. They have now stopped answering me on facebook and told me to email them and when i do they ignore it. Luckily i paid via paypal and have raised a dispute but I didnt want the hassle. @Comgrow3D Terrible customer service . Also notice the fake 5* reviews mostly only 1 review and obviously fake to try and boost their ratings. #comgrow #terribleservice

2022-12-12Helpful 1