Improved customer service
I ordered MateView Gt 34'' monitor from them. It has an Issue of screen black out for three seconds on different combinations of resolutions and refresh rates. They offered me a Replacement Monitor. As monitor is crucial element of my work I accepted replacement, but when courier came to collect old monitor, he didn't bring the replacement one. When I contacted Support Team, I got a replay, that they never promised that they will do the replacement on the same time when they pick up the device from me. So I need to wait around week, when they get old monitor back to workshop, inspect it, and only after that they will send a replacement one. This is the only company I had such issue with. Edit: I changed rating from 1 to 4, as customer support team was able to deliver replacement monitor within three days after old monitor collection was made.