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Angela Ko

United States

1 Reviews
3 Reads
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1 review

Gullei Company Limited

HORRIBLE EXPERIENCE, DEFECTIVE PRODUCT AND BAD CUSTOMER SERVICE!

This company provided me with the worst experience. I bought the sun shaped pendant and on the first day wearing it, not even 3 hours was it on my neck and it broke! I had to email the company 5 times or more with pictures included before I got a response! They didn't offer to fix it or replace it. They just stated I would have to buy a new one and pay shipping. The did not offer to repair, replace or exchange it. I emailed them some more and no response. They did not make an effort to make things right regarding their defective product and provided me with horrible customer service. Their products are cheaply made and the company does not stand behind them. I am NEVER going back to this company and you shouldn't waste your money with them either or you will end up completely disappointed if ever something is wrong with your jewelry.

2015-07-24