This has to be the world’s worst…
This has to be the world’s worst company. From telling me in April that I had to wait until August to cancel service only to find out in August that I had been out of contract for the past seven months, to a faulty smoke detector that went off repeatedly and finally called the fire department while I was in the hospital with no follow-up from the company, the litany goes on and on. I can’t add more than the other writers to the tales of woe. Finally I was successful it getting them to agree to cancel service. I can’t wait to start receiving spam calls begging me to reconsider. Not to mention the utterly stupid AI generated thank you. Seems to me that if ADT really cared about customer service someone would take our comments to heart and do something about the problem. After more than 14 years of loyalty I think I deserve at least that.