Unacceptable Customer Support
I was very happy with our Flipbuilder license, we purchased a VIP Corporate Edition package and it worked great. Our license expired on July 31st, 2015. We renewed our license on August 5th. All of the books we created from July 31st and previously no longer work. We receive error messages when we try to open the links. We have been trying to contact Flipbuilder support all week and they are unable to resolve our issues or provide any guidance. It has been extremely frustrating. My IT support recommends we terminate using the tool and work with a vendor with better customer support.