Beware! Total scam.
I ordered some product from this company and it was supposedly hung up in shipping for over a month. So I contacted them for a refund. They told me I could either pay for the product again and they will re-ship, or they will refund me but take out the cost of the product and the cost of shipping from the payment. (in other words,$0 refund.). This company is 100% a scam. Do not trust them and do not buy anything from them. UPDATE: After 12 weeks I got a notice that there was a package at the post office for me. As another reviewer said, the post office told me that the return address on the shipping label was fake. And there was $8.60 postage due, even though I had paid the postage when I ordered the product. Do not buy from this company. They are scammers.