Technical issues resolved with Huckberry
Update: Tori reached out from Huckberry and it turned out there had been a system verification issue with my email, so whenever they replied to me it was bouncing back, luckily she was able to get that all resolved and we are all good now. Technical errors do happen in this day and age, so it is completely understandable and I am grateful Huckberry promptly reached out Monday morning to set things right. Lesson if you are not hearing back from Huckberry I would just call them as you may be experiencing the same issue. I have always had the most epic experiences with Huckberry customer service, they genuinely went above and beyond. I don’t know what changed recently, I can’t get a single reply from their customer service these days and it’s just really confusing to me. I had an issue a few months ago and same thing, zero follow through. As to in the past my experience was completely different, i don’t know what gives. The recent issue I was letting them know that their return drop down was glitching out and choosing the next size down, hence I got a belt replacement that was the exact same size as the too small of one I was replacing. I didn’t even want anything from them other than some acknowledgement of the issue. Maybe here I can get their attention and hopefully they can let me know what is up with their lack of reply. I love Huckberry, excellent quality products and previously the best customer service…what gives Huckberry?