Had a Hikvision replacement CCTV but…
Had a Hikvision replacement CCTV but the professional installer could not explain why there was an extra camera outlet that (I) I couldn’t access and (ii) couldn’t permanently delete. I contacted Hikvision to ask about the extra camera outlet but received the response that they would not answer my questions and would only deal with the installer. When I complained, I was told by this adviser that he received over 30 positive feedbacks a day but understood that I may feel a little sour if I could not manage my expectations!