Zero warranties and even worst support
I bought an Umi Iron from Antelife.com. After more than a month of wait due to incorrect availability information, they sent it and it came with a defective SD card slot. This is a problem many users have reported on Umi official forums, so resellers are aware. I sent an email to Antelife.com describing the problem, even including a link to Umi forums, and requesting a replacement phone. Their feedback was painfully slow, no more than one email every 24H, and always asking elementary questions with the excuse that they were troubleshooting an already confirmed issue. They asked lots of things which I had done before getting in touch with them and described in the first email: factory reset, trying different SD cards, updating the ROM... They even asked me twice for a video, which I sent them via WeTransfer and they never got to download and watch. With every new email I received it was clearer that they were slowing things down on purpose. And after 7 days, they just told me that they were sorry, but the replacement period had expired. Just like that. I'm very disappointed with them: not only they washed their hands of this issue, but they also provided poor feedback making me feel stupid and helpless through all the process. 100% thumbs down.