Based upon research before trying
Based upon research before trying, I found that this is owned by Wondershare, who used to own a differently names similar product. My guess is it became known about their scam, so are trying again with a different name. The website seems so professional, and one place actually rates them well. Must be fake reviews. What this company, Wondershare, does, is the trial and even the first, inexpensive item does not work. To get it to work you must buy more. Customer service is NOT helpful. and then they refuse to refund your money and say they did try to help, but YOU were rude and did not use product correctly. They say they do NOT refund! I asked for one after 3 hours because their so called support's only suggestion was to download and pay for more. It is a total scam. Avoid. I have contacted whatever consumer agency exists, but despite Canadian offices, they are Chinese, so I try to let others know online so that they don't make the same mistake I did.